By Hannah Alberga
Multiple travellers who were on board an Air Canada plane scheduled to depart from Toronto on Friday say the flight was delayed for hours before it was cancelled and rebooked the following day with no food vouchers or hotel accommodations offered by the airline.
Dorar Abuzaid, one of the passengers, said she was late for her wedding in Phoenix on Saturday. While she had eloped during the pandemic, her American family was throwing the couple a wedding party.
“It was a 24-hour ordeal for a four-hour flight,” Abuzaid told CTV News Toronto.
On Friday, she said she boarded the flight and sat on the tarmac for three hours before the flight was cancelled.